Full-Time Donor Experience Associate

Goodwill Industries of Southeastern Michigan; Monroe (MI); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Employer Paid Life Insurance

20% Store Discount

Training and Development Opportunities

Job summary

Goodwill Industries of Southwestern Michigan is seeking a Donation Attendant to warmly welcome donors, unload donations, and issue tax receipts while ensuring accurate donor counts and efficient sorting for processing. This full-time role emphasizes exceptional customer service and the ability to work days, evenings, and weekends, with a strong focus on helping donors and customers.

Benefits include medical, dental, vision, life insurance, store discount, and professional development

Qualifications

• Excellent customer service skills.
• High school diploma or GED preferred.
• Prior experience in a retail environment preferred.
• Must be willing and able to work days, evenings, and weekends.
• Must be able to perform the essential functions of the job with or without accommodation.

Responsibilities

• Greet donors graciously and promptly within 10 seconds
• Unload donations from vehicles and offer tax receipts to donors
• Report an accurate daily donor count
• Accurately sort and prepare donations for further processing
• Provide world class customer service to all customers and donors

Skills

Excellent customer service

Education

High school diploma or GED

Job description

Goodwill Industries of Southwestern Michigan is seeking a Donation Attendant to warmly welcome donors, unload donations, and issue tax receipts while ensuring accurate donor counts and efficient sorting for processing. This full-time role emphasizes exceptional customer service and the ability to work days, evenings, and weekends, with a strong focus on helping donors and customers.

Benefits include medical, dental, vision, life insurance, store discount, and professional development