Donor Experience Associate — Fast-Paced Community Role

Goodwill Industries of Southeastern Michigan; Tecumseh Township (MI); On-site; USD 17,000 - 21,000; Full time

Job summary

Goodwill Industries of Southeastern Michigan is seeking a Donor Greeter to welcome donors and support daily donation processing. You will unload donations, offer tax receipts, and ensure a smooth donor experience with prompt service.

The role emphasizes friendly customer service, accurate daily counts, and proper sorting to prepare donations for processing. Evening and weekend shifts may be required in a fast-paced setting.

Qualifications

• Excellent customer service skills.
• High school diploma or GED preferred.
• Prior experience in a retail environment preferred.

Responsibilities

• Greet donors graciously and promptly within 10 seconds.
• Unload donations from vehicles and offer tax receipts to donors.
• Report an accurate daily donor count.
• Accurately sort and prepare donations for further processing.
• Provide world class customer service to all customers and donors.

Skills

Customer service

Retail experience

Education

High school diploma or GED preferred

Job description

Goodwill Industries of Southeastern Michigan is seeking a Donor Greeter to welcome donors and support daily donation processing. You will unload donations, offer tax receipts, and ensure a smooth donor experience with prompt service.

The role emphasizes friendly customer service, accurate daily counts, and proper sorting to prepare donations for processing. Evening and weekend shifts may be required in a fast-paced setting.