Full-Time Dental Office Experience Coordinator

North American Dental Group; Flint (MI); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Career Growth

Dynamic Environment

Job summary

North American Dental Group is seeking a Front Desk Coordinator for Convenient Family Dentistry in Burton, MI. You will greet patients, manage appointments, answer calls, and support the office to ensure a smooth and welcoming experience.

The role requires a High School diploma or equivalent, 1–5 years of customer service or dental office experience, and familiarity with dental software and MS Office. Monday–Friday schedule with varying end times; PTO and 401(k) benefits offered.

Qualifications

• High School diploma or equivalent required; associate degree preferred.
• 1-5 years of customer service, insurance, or dental experience preferred.
• Familiarity with dental software, Microsoft Office, and willingness to learn new programs.
• Strong communication, organizational, and multitasking skills.

Responsibilities

• Dependably handle financial tasks, including co-payment collection, insurance verification, and daily reporting.
• Perform administrative duties such as sorting mail, scanning documents, and photocopying.
• Answer phone calls, provide information, and schedule, verify, and confirm appointments.
• Clearly explain dental procedures, policies, and services to patients.
• Present financial arrangements and policies to patients while maintaining professionalism.
• Track and manage appointments, including cancellations, no-shows, and late arrivals.

Skills

Customer service

Dental software

MS Office

Communication

Education

High School Diploma or equivalent

Associate’s degree preferred

Tools

Dental software

Microsoft Office

Job description

North American Dental Group is seeking a Front Desk Coordinator for Convenient Family Dentistry in Burton, MI. You will greet patients, manage appointments, answer calls, and support the office to ensure a smooth and welcoming experience.

The role requires a High School diploma or equivalent, 1–5 years of customer service or dental office experience, and familiarity with dental software and MS Office. Monday–Friday schedule with varying end times; PTO and 401(k) benefits offered.