Dental Front Desk Coordinator - PTO & Benefits

North American Dental Group (NADG); Burton (MI); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Career growth opportunities

Job summary

Convenience Family Dentistry in Burton, MI is seeking a friendly Front Desk Coordinator to welcome patients, manage schedules, and support the front office. This full-time role offers regular weekday hours and a collaborative team environment.

You’ll handle billing, insurance verification, appointment coordination, and patient communications with professionalism and empathy, contributing to a smooth, positive patient experience.

Qualifications

• High School Diploma or equivalent (Associate's degree preferred).
• 1-5 years of customer service, insurance, or dental experience preferred.
• Familiarity with dental software, Microsoft Office, and a willingness to learn new programs.
• Strong communication, organizational, and multitasking skills.

Responsibilities

• Dependably handle financial tasks, including co-payment collection, insurance verification, and daily reporting, ensuring a worry-free patient experience.
• Perform administrative duties such as sorting mail, scanning documents, and photocopying.
• Answer phone calls, provide information, and schedule, verify, and confirm appointments.
• Clearly explain dental procedures, policies, and services to patients.
• Present financial arrangements and policies to patients while maintaining professionalism and empathy.
• Track and manage appointments, including cancellations, no-shows, and late arrivals, to ensure a smooth schedule flow.

Skills

Customer service

Insurance coordination

Communication

Multitasking

Organizational skills

Education

High School Diploma

Associate's degree preferred

Tools

Dental software

Microsoft Office

Job description

Convenience Family Dentistry in Burton, MI is seeking a friendly Front Desk Coordinator to welcome patients, manage schedules, and support the front office. This full-time role offers regular weekday hours and a collaborative team environment.

You’ll handle billing, insurance verification, appointment coordination, and patient communications with professionalism and empathy, contributing to a smooth, positive patient experience.