Full-Time Customer Experience Specialist (Bilingual)

Precisiondoorkc; New Jersey; On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Bonus opportunities

Paid Training

Company events

Breakfast and snacks

Job summary

Precision Overhead Garage Door Service is seeking a Full-time Customer Service Representative in New Jersey. You’ll interact with customers by phone or electronically, resolve issues, and coordinate with internal departments while maintaining accurate records.

The role requires strong product knowledge, problem solving, and documentation skills, with weekend availability after probation. Bilingual in English/Spanish is a plus, and training is provided.

Qualifications

• Interact with customers in response to inquiries, concerns, and requests about our products and services.

Responsibilities

• Interact with customers in response to inquiries, concerns, and requests about our products and services

Skills

Bilingual English/Spanish

Customer service

Attention to detail

Tablet proficiency

Education

High school diploma or equivalent

Tools

Service Titan

Trello

SendHub

Gmail/Google Mail

Dialpad

Microsoft Office

Tablet usage

Job description

Precision Overhead Garage Door Service is seeking a Full-time Customer Service Representative in New Jersey. You’ll interact with customers by phone or electronically, resolve issues, and coordinate with internal departments while maintaining accurate records.

The role requires strong product knowledge, problem solving, and documentation skills, with weekend availability after probation. Bilingual in English/Spanish is a plus, and training is provided.