Full-Time Counter Sales & Customer Experience Specialist

SRS Distribution Inc.; Indianapolis (IN); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off

Medical/dental/vision

Weekly pay

Employee Stock Purchase Plan

Discretionary bonuses

Job summary

Heritage Landscape Supply Group is seeking a full-time Counter Sales/Customer Sales role in Indianapolis. This position serves as a key customer touchpoint, handling order entry, inventory coordination, and logistics support to ensure on-time delivery.

Expect overtime during peak seasons and a Monday–Friday schedule. The role requires strong multitasking, good communication across channels, and familiarity with POS systems.

Qualifications

• Prior experience in a customer service or sales role is preferred.
• Proficiency in basic computer operations and internet navigation.
• Experience with point-of-sale systems and order entry procedures.

Responsibilities

• Provide exceptional customer service by interacting with clients through phone, email, and in-person consultations, maintaining a professional demeanor at all times.
• Accurately process and manage customer transactions at the sales counter using the company’s computer system to ensure efficient and precise order fulfillment.
• Contribute to inventory management by participating in cycle counts.
• Collaborate with management and team members to communicate customer needs and special order material requests.
• Work collaboratively with warehouse and sales team members to ensure efficient operations and exceptional customer service.
• Responsibilities include a mix of sales counter duties and various other tasks, supported by modern sales systems and a commitment to maintaining an organized workspace.

Skills

Customer service

Order entry

Sales

Bilingual EN/ES

Tools

POS systems

Job description

Heritage Landscape Supply Group is seeking a full-time Counter Sales/Customer Sales role in Indianapolis. This position serves as a key customer touchpoint, handling order entry, inventory coordination, and logistics support to ensure on-time delivery.

Expect overtime during peak seasons and a Monday–Friday schedule. The role requires strong multitasking, good communication across channels, and familiarity with POS systems.