Customer-First Counter Sales Pro

Heritage Pool Supply Group, Inc.; Middleton (ID); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) with company match

Employee Stock Purchase Plan

Paid time off

Health insurance

Life insurance

Disability insurance

Job summary

Heritage Landscape Supply Group is seeking a full-time Counter Sales/Customer Sales role at our Middleton, ID location. This position focuses on accurate order entry, strong customer interactions, and collaboration with warehouse and sales teams to ensure timely deliveries.

The role requires multitasking across sales counter duties, inventory checks, and coordinating logistics. Prior customer service or sales experience is preferred, with willingness to work overtime during peak seasons and pass

Qualifications

• Prior experience in a customer service or sales role is preferred.
• Proficiency in basic computer operations and internet navigation.
• Experience or familiarity with point-of-sale systems and order entry procedures.
• Ability to work in varied conditions, including outdoor environments.
• Willingness to work overtime during peak season.
• Capability to pass a pre-employment background/drug test.
• Bilingual proficiency in English and Spanish is a PLUS.
• Previous experience with irrigation or landscaping products.

Responsibilities

• Provide exceptional customer service by interacting with clients through phone, email, and in-person consultations, maintaining a professional demeanor at all times.
• Accurately process and manage customer transactions at the sales counter using the company’s computer system to ensure efficient and precise order fulfillment.
• Contribute to inventory management by participating in cycle counts.
• Collaborate with management and team members to communicate customer needs and special order material requests, enhancing product offerings and service delivery.
• Work collaboratively with warehouse and sales team members to ensure efficient operations and exceptional customer service.
• Responsibilities include a mix of sales counter duties and various other tasks, supported by modern sales systems and a commitment to maintaining an organized workspace.

Skills

Customer service

Sales

POS systems

Order entry

Inventory management

Bilingual English/Spanish (PLUS)

Outdoor work experience

Tools

POS software

Job description

Heritage Landscape Supply Group is seeking a full-time Counter Sales/Customer Sales role at our Middleton, ID location. This position focuses on accurate order entry, strong customer interactions, and collaboration with warehouse and sales teams to ensure timely deliveries.

The role requires multitasking across sales counter duties, inventory checks, and coordinating logistics. Prior customer service or sales experience is preferred, with willingness to work overtime during peak seasons and pass