Full-Time Collections Specialist – Bonus Eligible

Thelen Auto Group; Bay City (MI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Vision insurance

Paid time off

Job summary

TNT Financial Inc. is seeking a motivated Collections Specialist to join their team in Bay City, Michigan. The role involves contacting consumers about past-due accounts and providing excellent customer service while meeting collection goals.

Ideal candidates should possess strong multitasking abilities, excellent communication skills, and a solid work ethic. Benefits include competitive hourly wages, performance-based bonuses, and comprehensive health benefits.

Qualifications

• Basic computer skills and the ability to learn multiple software programs.
• Ability to remain calm and professional in challenging situations.
• Experience in collections or customer service is preferred.

Responsibilities

• Contact consumers regarding past-due accounts and arrange payment solutions.
• Provide excellent customer service while maintaining collection goals.
• Handle difficult conversations and de-escalate situations.

Skills

Customer service skills

Multitasking ability

Excellent communication skills

Problem-solving skills

Dependability

Tools

Skip tracing databases

Multiple software programs

Job description

TNT Financial Inc. is seeking a motivated Collections Specialist to join their team in Bay City, Michigan. The role involves contacting consumers about past-due accounts and providing excellent customer service while meeting collection goals.

Ideal candidates should possess strong multitasking abilities, excellent communication skills, and a solid work ethic. Benefits include competitive hourly wages, performance-based bonuses, and comprehensive health benefits.