Full-Time CNA-Certified Clinical Receptionist

Westminster Canterbury Richmond; Richmond (VA); Presencial; USD 30.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Vision insurance

Dental insurance

Life insurance

Disability insurance

PTO Sell Back

403(b) retirement plan

HSA/FSA

On-Site amenities

Child Development Center discount

Tuition assistance

Descripción de la vacante

Westminster Canterbury Richmond seeks an energetic Clinical Receptionist to provide top-tier reception, clerical, and administrative support for the clinic. The role requires an active Virginia CNA, CPR, and entails limited clinical duties within CNA scope.

You will be the first contact for residents, families and staff, handling calls, scheduling, records, and basic clinical tasks. Schedule is Monday–Friday, 9:00 AM–5:30 PM.

Formación

• High school diploma or equivalent required.
• Active Virginia CNA certification in good standing.
• Current CPR certification.
• Previous administrative/receptionist/clerical experience.
• Basic computer proficiency including Microsoft Office.
• Strong communication, organizational, and customer service skills.
• Ability to multitask, prioritize responsibilities, and work independently.
• Maintain confidentiality and handle sensitive resident information.
• Basic knowledge of resident care techniques within the CNA scope of practice.
• Ability to meet the physical requirements of the job.

Responsabilidades

• Greet and assist residents, visitors, providers and staff professionally.
• Answer and direct telephone calls, messages, and inquiries.
• Schedule resident appointments and coordinate provider schedules.
• Maintain resident medical records, including filing, scanning, and data entry.
• Process resident charges, supply orders, and administrative documentation.
• Coordinate referrals, follow-up appointments, and communication between residents, providers and nursing staff.
• Maintain an organized reception area and ensure efficient office operations.
• Provide limited clinical assistance within CNA scope, including vital signs and weights.
• Report resident concerns to licensed nursing or medical staff.
• Maintain confidentiality and comply with HIPAA policies.
• Perform additional duties as assigned.

Conocimientos

Customer service

Communication

Multitasking

Organizational skills

Microsoft Office

Confidentiality

Educación

High school diploma or equivalent

Virginia CNA certification

CPR certification

Herramientas

Electronic Medical Records (EMR)

Descripción del empleo

Westminster Canterbury Richmond seeks an energetic Clinical Receptionist to provide top-tier reception, clerical, and administrative support for the clinic. The role requires an active Virginia CNA, CPR, and entails limited clinical duties within CNA scope.

You will be the first contact for residents, families and staff, handling calls, scheduling, records, and basic clinical tasks. Schedule is Monday–Friday, 9:00 AM–5:30 PM.