Full-Time Casino Bartender: Upsell & Guest Service

Gila River Resorts & Casinos; Chandler (AZ); On-site; USD 14,000 - 20,000; Full time

Benefits offered by this job

Restaurant-friendly environment

Job summary

Gila River Resorts & Casinos in Chandler, AZ is seeking a full-time team member for on-site Food & Beverage Service with a pay range of $12.15 per hour plus tips. The role focuses on delivering outstanding guest experiences in a fast-paced casino environment while ensuring compliance with all laws and regulations governing the service of alcohol.

Key duties include answering guest questions about menus, upselling wine, beer, and spirits, observing signs of intoxication, and maintaining a high

Qualifications

• High School Diploma or equivalent preferred.
• Experience in a fast-paced, high-volume bar/restaurant/nightclub preferred.
• General wine, beer and spirit knowledge preferred.
• Must acquire and maintain required compliance trainings (Food Handler Card, Alcohol Awareness, BBP).
• Ability to greet guests, interact positively, listen actively and appreciate our guests.

Responsibilities

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Answers menu questions posed by guests.
• Upsells to premium offerings of wine, beer and spirits.
• Observes guests behavior indicating intoxication and acts accordingly.
• Provides attentive, friendly service with positive, respectful communication.
• May assist as a server assistant to ensure timely food pickup and service.
• Ensures quality and presentation meet guest expectations.

Skills

Guest service

Telephone etiquette

Self-starter

Follow-up

Education

High School Diploma or equivalent

Tools

Food Handler Card

Alcohol Awareness Certification

BBP Training

Job description

Gila River Resorts & Casinos in Chandler, AZ is seeking a full-time team member for on-site Food & Beverage Service with a pay range of $12.15 per hour plus tips. The role focuses on delivering outstanding guest experiences in a fast-paced casino environment while ensuring compliance with all laws and regulations governing the service of alcohol.

Key duties include answering guest questions about menus, upselling wine, beer, and spirits, observing signs of intoxication, and maintaining a high