Food Court Guest Experience Associate

Gila River Resorts & Casinos; Glendale (AZ); On-site; USD 20,000 - 29,000; Full time

Job summary

Gila River Resorts & Casinos in Chandler, AZ is seeking team members for on-site, full-time roles at Wild Horse Pass. You will greet guests, take and process food and beverage orders at the POS, and ensure accurate cash handling while maintaining a clean, presentable work area.

The role requires strong guest service skills, reliable communication, and the ability to work in a fast-paced environment. Certifications related to health and safety are required or can be obtained within a year.

Qualifications

• HS Diploma or equivalent preferred.
• Experience working in fast-paced, high volume fine dining, casual food service and/or nightclub is preferred.
• Must acquire and maintain health/food handler certifications and other compliance trainings.
• Strong guest service and communication skills.

Responsibilities

• Promotes and provides excellent guest service experiences.
• Greets guests and processes food and beverage orders at POS.
• Maintains cash drawer accountability and security.
• Stocks and cleans workstation/venue.
• Collects appropriate guest payment.

Skills

Guest service

Telephone etiquette

Interpersonal skills

Communication

Education

High School Diploma or GED

Job description

Gila River Resorts & Casinos in Chandler, AZ is seeking team members for on-site, full-time roles at Wild Horse Pass. You will greet guests, take and process food and beverage orders at the POS, and ensure accurate cash handling while maintaining a clean, presentable work area.

The role requires strong guest service skills, reliable communication, and the ability to work in a fast-paced environment. Certifications related to health and safety are required or can be obtained within a year.