Bartender

Gila River Gaming Enterprises

Chandler (AZ)

On-site

USD 14,000 - 20,000

Part time

3 days ago
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Job summary

Wild Horse Pass Resort and Casino in Chandler, AZ is hiring for a part-time Food & Beverage staff member in the on-site team. Pay rate is $12.15 per hour, plus tips, with responsibilities including greeting guests, answering menu questions, knowledge of beverages, upselling wine/beer/spirit offerings, and ensuring timely service.

The role emphasizes guest service excellence, ability to work in a fast-paced bar/restaurant environment, and compliance with health and safety requirements.

Qualifications

  • High School Diploma or equivalent preferred.
  • Experience working in a fast-paced, high volume bar, restaurant or nightclub is preferred.
  • General wine, beer and spirit knowledge preferred.
  • Must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) and other required compliance trainings.

Responsibilities

  • Promotes and provides excellent guest service experiences to both internal and external guests.
  • Answers menu questions posed by guests.
  • Maintains knowledge of beverages and any food offerings or special menu items offered.
  • Upsells to premium offerings of wine, beer and spirituous liquors.
  • Observes guests behavior and cues that could indicate obvious signs of intoxication.
  • Provides attentive, friendly and professional service to internal and external guests while communicating in a positive, respectful manner.
  • May act in the capacity of a server assistant and ensures food items are picked up and served immediately upon availability from the kitchen.
  • Ensures the quality and presentation meet or exceed the expectations of guests.
  • Performs other special projects and duties as assigned

Skills

Guest service
Communication
Upselling

Education

High School Diploma

Job description

Wild Horse Pass Resort and Casino
Chandler, AZ 85226, USA

  • On-site
  • Food & Beverage Service
  • Part-Time
  • Requisition #: BARTE005310
Description

Pay Rate: $12.15 per hour, plus tips

Essential Duties and Responsibilities:

  • Promotes and provides excellent guest service experiences to both internal and external guests.
  • Answers menu questions posed by guests.
  • Maintains knowledge of beverages and any food offerings or special menu items offered.
  • Upsells to premium offerings of wine, beer and spirituous liquors.
  • Observes guests behavior and cues that could indicate obvious signs of intoxication.
  • Provides attentive, friendly and professional service to internal and external guests while communicating in a positive, respectful manner.
  • May act in the capacity of a server assistant and ensures food items are picked up and served immediately upon availability from the kitchen.
  • Ensures the quality and presentation meet or exceed the expectations of guests.
  • Performs other special projects and duties as assigned
Skills/ Requirements
  • High School Diploma or equivalent preferred.
  • Experience working in a fast-paced, high volume bar, restaurant or nightclub is preferred.
  • General wine, beer and spirituous liquor knowledge preferred.
  • Must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) and other required compliance trainings.
  • Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.
  • Must possess excellent guest service skills, strong telephone etiquette, and be aself-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
  • Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
  • Strong interpersonal and communication skills, both written and oral.
  • This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.
Qualifications
Education
Preferred

High School/GED or better.

Experience
Preferred

General wine, beer and spirituous liquor knowledge preferred.

Experience working in a fast-paced, high volume bar, restaurant or nightclub is preferred.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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