Bartender

Gila River Resorts & Casinos; Chandler (AZ); Sur place; USD 14 000 - 20 000; Plein temps

Avantages offerts par ce poste

Restaurant-friendly environment

Résumé du poste

Gila River Resorts & Casinos in Chandler, AZ is seeking a full-time team member for on-site Food & Beverage Service with a pay range of $12.15 per hour plus tips. The role focuses on delivering outstanding guest experiences in a fast-paced casino environment while ensuring compliance with all laws and regulations governing the service of alcohol.

Key duties include answering guest questions about menus, upselling wine, beer, and spirits, observing signs of intoxication, and maintaining a high

Qualifications

• High School Diploma or equivalent preferred.
• Experience in a fast-paced, high-volume bar/restaurant/nightclub preferred.
• General wine, beer and spirit knowledge preferred.
• Must acquire and maintain required compliance trainings (Food Handler Card, Alcohol Awareness, BBP).
• Ability to greet guests, interact positively, listen actively and appreciate our guests.

Responsabilités

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Answers menu questions posed by guests.
• Upsells to premium offerings of wine, beer and spirits.
• Observes guests behavior indicating intoxication and acts accordingly.
• Provides attentive, friendly service with positive, respectful communication.
• May assist as a server assistant to ensure timely food pickup and service.
• Ensures quality and presentation meet guest expectations.

Connaissances

Guest service

Telephone etiquette

Self-starter

Follow-up

Formation

High School Diploma or equivalent

Outils

Food Handler Card

Alcohol Awareness Certification

BBP Training

Description du poste

• On-site
• Food & Beverage Service
• Full-Time
• Requisition #: BARTE005304

Description

Pay Range: $12.15 per hour, plus tips

This position provides ultimate hospitality for guests in a casino environment while ensuring all laws and regulations with respect to the safe and responsible service of alcoholic beverages are strictly adhered to and by performing the following duties, as well as demonstrating the GILA WAY.

Essential Duties and Responsibilities:

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Answers menu questions posed by guests.
• Maintains knowledge of beverages and any food offerings or special menu items offered.
• Upsells to premium offerings of wine, beer and spirituous liquors.
• Observes guests behavior and cues that could indicate obvious signs of intoxication.
• Provides attentive, friendly and professional service to internal and external guests while communicating in a positive, respectful manner.
• May act in the capacity of a server assistant and ensures food items are picked up and served immediately upon availability from the kitchen.
• Ensures the quality and presentation meet or exceed the expectations of guests.
• Performs other special projects and duties as assigned

Skills/ Requirements

• High School Diploma or equivalent preferred.
• Experience working in a fast-paced, high-volume bar, restaurant or nightclub is preferred.
• General wine, beer and spirituous liquor knowledge preferred.
• Must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) and other required compliance trainings.
• Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.
• Must possess excellent guest service skills, strong telephone etiquette, and be aself-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
• Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
• Strong interpersonal and communication skills, both written and oral.
• This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.