Full Time Case Manager

Wasatch Behavioral Health; Provo (UT); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Utah Retirement Systems

PEHP Medical & Dental Insurance

Vision Benefits Plan

HSA Contributions

FSA Options

Company-Paid Life Insurance

Disability Insurance

Paid Holidays

Paid Time Off

Annual Pay Increases

Job summary

Wasatch Behavioral Health is hiring a Full-Time Case Manager for the Clubhouse Program in Provo, Utah. The role involves supporting adults with mental illness as they build life skills, community connections, and independence, while assisting in daily Clubhouse operations including meal services.

You will participate in daily activities, coordinate benefits and care, and help members set and achieve employment, education, and housing goals within a collaborative team environment.

Qualifications

• Bachelor's degree with Social Service Worker (SSW) license.
• Bachelor's degree in any field with willingness to pursue SSW licensure.

Responsibilities

• Build professional relationships with members through encouragement, appreciation, empathy, and a strengths-based approach.
• Work alongside members in the WAG Unit, including maintaining and operating the Clubhouse thrift store and completing unit work.
• Work alongside members in daily Clubhouse activities, unit work, and shared responsibilities while helping them build practical and social skills.
• Help members identify goals and develop individualized plans related to employment, education, housing, social involvement, and independence.
• Provide practical guidance and support while coordinating benefits, medical and psychiatric care, treatment team communication, and community resources.
• Support and manage Transitional Employment positions and help members develop employment skills.
• Participate in daily Clubhouse operations, including meal preparation, food service, kitchen safety, customer service, and maintaining a clean and safe kitchen environment.
• Participate in social and recreational activities on select evenings, weekends, and holidays.
• Collaborate with staff and members to support Clubhouse programs, policies, and overall community while balancing multiple responsibilities and changing needs.
• Maintain appropriate professional boundaries while bringing positive energy, flexibility, and a commitment to helping members recognize their strengths and potential.

Skills

Empathy

Communication

Problem-solving

Client-centered approach

Spanish language

Education

Bachelor's degree with SSW license

Bachelor's degree with willingness to pursue SSW licensure

Job description

Join Wasatch Behavioral Health as a Full-Time Case Manager with our Clubhouse Program in Provo, Utah! With a competitive wage of $21.36–$29.88/hour, this role offers the opportunity to work alongside adults living with mental illness as they build skills, confidence, independence, and stronger connections within their community. The Clubhouse is a supportive, collaborative environment where staff and members work side-by-side toward goals related to employment, education, housing, social involvement, and daily living skills. As a Case Manager, you'll also support the daily operation of the Clubhouse, including kitchen and meal services, while helping members develop practical skills and take an active role in the Clubhouse community.

Schedule:

Monday-Friday, 9:00 AM-5:00 PM (Monthly evening activities and occasional Saturdays, and one holiday per year; lunch is taken with clients)

Compensation:

$21.36–$29.88 DOE and Licensure

Benefits

• Utah Retirement Systems (Pension & 401(k) options)
• Public Employees Health Plan (PEHP) Medical & Dental Insurance
• Vision Benefits Plan
• Employer-Provided Health Savings Account (HSA) Contributions
• Flexible Spending Account (FSA) Options
• Company-Paid Life Insurance
• Company-Paid Short- & Long-Term Disability Insurance
• Paid Annual Holidays
• Generous Paid Time Off (PTO)
• Scheduled Annual Pay Increases

About Us: Wasatch Behavioral Health

Wasatch Behavioral Health is a local government agency dedicated to providing compassionate, accessible mental health and substance-use services. We value collaboration, innovation, empathy, and creating a workplace where both clients and employees can thrive.

What You'll Do As a Case Manager

• Build professional relationships with members through encouragement, appreciation, empathy, and a strengths-based approach.
• Work alongside members in the WAG (Wellness, Apparel, Grounds) Unit, including maintaining and operating the Clubhouse thrift store and completing unit work.
• Work alongside members in daily Clubhouse activities, unit work, and shared responsibilities while helping them build practical and social skills.
• Help members identify goals and develop individualized plans related to employment, education, housing, social involvement, and independence.
• Provide practical guidance and support while coordinating benefits, medical and psychiatric care, treatment team communication, and community resources.
• Support and manage Transitional Employment (TE) positions and help members develop employment skills.
• Participate in daily Clubhouse operations, including meal preparation, food service, kitchen safety, customer service, and maintaining a clean and safe kitchen environment.
• Participate in social and recreational activities on select evenings, weekends, and holidays.
• Collaborate with staff and members to support Clubhouse programs, policies, and overall community while balancing multiple responsibilities and changing needs.
• Maintain appropriate professional boundaries while bringing positive energy, flexibility, and a commitment to helping members recognize their strengths and potential.

Qualifications

Applicants must meet ONE of the following:

Note: Applicants under the "working toward SSW" pathway must obtain their SSW license within 24 months of hire.

• Bachelor's degree with Social Service Worker (SSW) license
• Bachelor's degree in any field with willingness to pursue SSW licensure

Additional Requirements

• Valid driver's license
• Basic understanding of Social Work principles
• Familiarity with social welfare policy and human development
• Ability to problem-solve and maintain a client-centered approach
• Willingness to obtain food handlers permit
• Spanish speakers may qualify for increased wages after testing

Employment at Wasatch Behavioral Health is contingent upon successful completion of a drug screen, motor vehicle record review and criminal background check. After hire you must complete and receive a Criminal Background Clearance (BCI) from Utah State Office of Licensing. Upon receipt of a conditional offer of employment in the position, you must provide an official copy of licensure or certification.

Salary: $21.36 - $29.88 per hour