Full-Time Brand Associate - Fashion & Customer Experience

Old Navy; West Bend (WI); On-site; USD 16,531,000 - 22,042,000; Full time

Benefits offered by this job

Discount 50% on regular‑priced merch

Paid Time Off

Volunteer hours (on‑clock)

401(k) with company match

Employee stock purchase plan

Medical, dental, vision, life

Job summary

Old Navy is hiring a Full-Time Brand Associate in West Bend to bring the brand to life on the sales floor. You’ll engage with customers, educate them about loyalty programs, and deliver a seamless omnichannel shopping experience. You will collaborate with leadership to meet store goals and create an inviting, inclusive environment.

The role emphasizes helpful, energetic customer interactions, product knowledge, and teamwork across departments to ensure every guest leaves satisfied.

Qualifications

• Excellent communication and customer service skills.
• Passionate about retail and helping customers.
• Willing to work flexible hours including holidays, evenings and weekends.
• Comfort with using retail technology and workflows.
• Ability to stand, move around the store and lift up to 30 lbs.

Responsibilities

• Engage with customers to drive sales and provide excellent service.
• Educate customers about loyalty programs to build brand loyalty.
• Support store operations across sales floor, fitting room and checkout.
• Maintain a neat, clean and organized work area.
• Deliver a best‑in‑class omnichannel shopping experience for customers.

Skills

Communication

Customer service

Retail passion

Flexibility

Teamwork

Tech proficiency

Lifting up to 30 lbs

Job description

Old Navy is hiring a Full-Time Brand Associate in West Bend to bring the brand to life on the sales floor. You’ll engage with customers, educate them about loyalty programs, and deliver a seamless omnichannel shopping experience. You will collaborate with leadership to meet store goals and create an inviting, inclusive environment.

The role emphasizes helpful, energetic customer interactions, product knowledge, and teamwork across departments to ensure every guest leaves satisfied.