Full-Time Brand Experience Associate - Fashion Retail

Old Navy; Folsom (CA); On-site; USD 24,796 - 26,174; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Volunteer hours

401(k) matching

Stock purchase plan

Insurance

Job summary

Old Navy is seeking a Brand Associate to bring the brand to life for customers with engaging service and product knowledge. You will educate customers, drive loyalty, and deliver a best-in-class experience using an omni-channel approach.

As a full-time team member, you will support sales floor activities, maintain a welcoming environment, and collaborate with leadership to meet store goals. Flexibility for a varied schedule is required.

Qualifications

• Excellent communication and interpersonal skills.
• Customer-focused service mindset with a service-first attitude.
• Passion for retail and helping customers build outfits.
• Strong problem-solving approach and willingness to learn.

Responsibilities

• Provide exceptional customer service and educate customers about loyalty programs.
• Engage with customers to drive sales using suggestive selling.
• Assist across sales floor, fitting rooms, cash wrap and back-of-house as needed.
• Maintain a neat, clean, organized work area and ensure smooth omni-channel experiences.

Skills

Communication

Customer service

Retail passion

Problem solving

Flexibility

Retail technology

Lifting up to 30 lbs

Job description

Old Navy is seeking a Brand Associate to bring the brand to life for customers with engaging service and product knowledge. You will educate customers, drive loyalty, and deliver a best-in-class experience using an omni-channel approach.

As a full-time team member, you will support sales floor activities, maintain a welcoming environment, and collaborate with leadership to meet store goals. Flexibility for a varied schedule is required.