Brand Experience Associate — Elevate Style & Loyalty

Old Navy; Town of Wausau (WI); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

50% merchandise discount

Paid time off

Volunteer hours

401(k) plan

Employee stock purchase

Medical, dental, vision insurance

Job summary

Old Navy is hiring a FT Brand Associate in Wisconsin to bring the brand to life through exceptional customer service and product knowledge. You will engage customers, educate them on loyalty programs, and use omnichannel tools to drive sales while upholding the brand’s standards.

The role requires a customer-focused approach in a fast-paced retail environment, ability to work flexible hours including holidays and weekends, and teamwork with leadership to meet store goals.

Qualifications

• Must be a good communicator with customers and team.
• Customer-focused service provider on and off the sales floor.
• Passionate about retail and fast-paced environments.
• Problem solver open to feedback and continuous improvement.
• Flexible schedule including holidays, evenings, weekends.

Responsibilities

• Engage with customers to drive sales and service using suggestive selling.
• Educate customers about loyalty programs and omni-channel options.
• Support store operations including floor, fitting room, and cash wrap.
• Maintain neat, clean, organized work area and handle returns courteously.
• Collaborate with leadership to deliver best-in-class customer experience.

Skills

Customer service

Communication

Retail knowledge

Sales skills

Problem solving

Adaptability

Teamwork

Job description

Old Navy is hiring a FT Brand Associate in Wisconsin to bring the brand to life through exceptional customer service and product knowledge. You will engage customers, educate them on loyalty programs, and use omnichannel tools to drive sales while upholding the brand’s standards.

The role requires a customer-focused approach in a fast-paced retail environment, ability to work flexible hours including holidays and weekends, and teamwork with leadership to meet store goals.