Brand Associate: Fashion Retail & Customer Experience

Old Navy; Oshkosh (WI); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Employee discount

Paid time off

Volunteer time

401(k) plan

Stock purchase

Medical insurance

Job summary

Old Navy in Oshkosh, WI is seeking a Brand Associate to bring our brand to life for customers. You will educate customers on products, provide excellent service, and use an omni-channel approach to enhance the shopping experience.

As a Brand Associate, you will engage with customers, support sales on the floor, and collaborate with leadership to deliver a best-in-class experience. The role supports a fast-paced environment and requires flexible scheduling, including evenings and weekends.

Qualifications

• Strong customer service and communication skills.
• Interest in fashion and knowledge of products.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about loyalty programs.
• Seek out and engage with customers to drive sales using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals that contribute to store goals and results.

Skills

Good communication

Customer service

Retail experience

Flexible schedule

Job description

Old Navy in Oshkosh, WI is seeking a Brand Associate to bring our brand to life for customers. You will educate customers on products, provide excellent service, and use an omni-channel approach to enhance the shopping experience.

As a Brand Associate, you will engage with customers, support sales on the floor, and collaborate with leadership to deliver a best-in-class experience. The role supports a fast-paced environment and requires flexible scheduling, including evenings and weekends.