Full-Time Beauty Lead Advisor - Sephora

FashionUnited; Akron (OH); On-site; USD 28,000 - 36,000; Full time

Job summary

FashionUnited in Akron, OH is seeking a retail associate to build client loyalty by identifying needs and suggesting products, with opportunities to upsell and drive sales. You will develop knowledge of the beauty industry, demonstrate products, and support stock and merchandising to meet goals.

Requirements include a genuine passion for beauty, client-facing retail experience, strong communication, and availability to work days, nights, weekends and holidays.

Qualifications

• Authentic passion for beauty and willingness to learn trends.
• Experience interacting with customers in retail or service industries.
• Clear and concise written and verbal communication skills.
• Willingness to work days, nights, weekends and holidays.

Responsibilities

• Build strong client loyalty by identifying needs and suggesting products.
• Upsell products to drive sales and meet goals.
• Develop knowledge of beauty industry and product trends.
• Demonstrate products and application techniques to inspire clients.
• Support merchandising standards and maintain department cleanliness.
• Assist with inventory management and price changes as needed.
• Participate in required trainings and omni-channel processes.

Skills

Authentic passion for beauty

Client-facing retail experience

Excellent written and verbal沟通

Job description

What You’ll Do

• Build strong client loyalty and influence clients by identifying their needs and suggesting products to drive sales, including the opportunity to upsell products
• Develop and expand knowledge of the beauty industry
• Provide credibility to the client through knowledge of products and beauty trends
• Inspire clients through demonstrating products and application of products
• Understand and execute the sales plans to support and meet goals
• Execute and maintain all Sephora visual merchandising and operational standards, including merchandise sets, tester maintenance and department cleanliness and hygiene standards
• Ensure timely and consistent sales floor replenishment to drive sales and enhance the customer experience
• Actively engage and complete all required training to expand knowledge
• Support omni-processing within the department
• Support inventory management from receipt to sale, including freight processing, back stocking, inventory counts and price changes
• All associates are responsible for:
  • Acting with integrity and honesty and fostering teamwork in an engaged and inclusive culture
  • Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
  • Supporting and executing safety and shortage reduction programs following company guidelines
  • Accomplishing multiple tasks within established timeframes
  • Following company policies, procedures, standards and guidelines
  • Maintaining adherence to company safety policies for the safety of all associates and customers
  • Receiving, understanding and proactively responding to direction from leaders and other company personnel
  • Other responsibilities as assigned

What Skills You Have

Required

• Authentic passion for beauty
• Client-facing retail or service industry experience
• Excellent written and verbal communication skills with the ability to influence in a clear and concise manner
• Availability to work days, nights, weekends and holidays