Full-Time Bank Customer Service Specialist

Ctbc Bank Corp Usa; New York (NY); Vor Ort; USD 25.000 - 30.000; Vollzeit

Zusammenfassung

Ctbc Bank Corp Usa is seeking a Customer Service Representative at the Flushing branch. The role involves processing deposits, withdrawals, check cashing, wires, and account maintenance while delivering exceptional service to customers.

Qualifications include 1+ year of banking service experience, basic PC skills, and fluency in English and Chinese (Mandarin preferred). This is a full-time, on-site position in Flushing, NY.

Qualifikationen

• 1+ year of customer service experience in branch banking or similar environment.
• Knowledge of banking products, teller procedures, and relevant regulations.
• Detail oriented with cash handling experience preferred.
• Basic PC skills; familiarity with e-Banking and branch IT systems.
• High School diploma or equivalent; continuing education toward degree encouraged.
• Fluency in English and Chinese (Mandarin preferred) is a major plus.

Aufgaben

• Process daily cash and non-cash transactions and balance cash drawer.
• Provide superior customer service across all bank functions.
• Handle stop payments and fund holds as requested.
• Process wire transfers and related documentation.

Kenntnisse

Customer service

Detail oriented

Cash handling

Bilingual English/Chinese

PC skills

Ausbildung

High School diploma or equivalent

Jobbeschreibung

Ctbc Bank Corp Usa is seeking a Customer Service Representative at the Flushing branch. The role involves processing deposits, withdrawals, check cashing, wires, and account maintenance while delivering exceptional service to customers.

Qualifications include 1+ year of banking service experience, basic PC skills, and fluency in English and Chinese (Mandarin preferred). This is a full-time, on-site position in Flushing, NY.