Full-Time Automotive Service Center Assistant Manager

Dobbs-Tire-; High Ridge (MO); On-site; USD 65,000 - 85,000; Full time

Job summary

Dobbs Tire and Auto Centers in High Ridge, MO seeks an Assistant Store Manager to lead daily sales, service and tire operations. You will coach staff, optimize scheduling, and drive safety, quality and profitability in a fast-paced automotive environment.

The role requires a hands-on leader with a proven retail or service background, strong customer focus, and the ability to monitor KPIs such as gross profit and service revenue while upholding company standards.

Qualifications

• Proven experience in retail or service-based environments.
• High standards for customer satisfaction.
• Hands-on approach to achieving results.

Responsibilities

• Assist the Store Manager in leading retail and service teams, including participation in hiring, performance management, coaching, corrective action, and compensation-related decisions.
• Support the direction of store staff in selling, servicing, and repairing vehicles to drive efficiency, quality, and profitability.
• Demonstrate a strong understanding of store performance KPIs, including gross profit, tire sales, and service revenue, and help lead the team toward achieving targets.
• Train, coach, and mentor employees on proper repair and maintenance procedures, customer service standards, and operational best practices.
• Create and maintains schedules for front-of-house and back-of-shop employees to ensure appropriate staffing during all operating hours, including store opening and closing.
• Review sales and operational performance data, identify opportunities for improvement, and assist in implementing strategies to achieve financial and operational goals.
• Support inventory management, including ordering, tracking, and accounting for equipment, replacement parts, and tires.
• Assist with general housekeeping, facility upkeep, and hands-on operational tasks as needed, including stocking, organizing, and other store support activities.
• Recommend and support technical training initiatives to promote continuous skill development across all technician levels.
• Ensure all store operations are conducted safely, efficiently, and in compliance with company policies, procedures, and regulatory requirements.
• Help foster a culture of safety, accountability, and operational excellence within the sales and service teams in partnership with the Store Manager.
• Maintain flexibility to work varied schedules, including early mornings, evenings, and weekends, to meet business and customer needs.
• Perform additional duties as assigned by leadership.

Skills

Customer service

Leadership

Retail operations

Job description

Dobbs Tire and Auto Centers in High Ridge, MO seeks an Assistant Store Manager to lead daily sales, service and tire operations. You will coach staff, optimize scheduling, and drive safety, quality and profitability in a fast-paced automotive environment.

The role requires a hands-on leader with a proven retail or service background, strong customer focus, and the ability to monitor KPIs such as gross profit and service revenue while upholding company standards.