Full-Time Assistant Operations Manager

Cache Valley Bank; Washington; On-site; USD 70,000 - 95,000; Full time

Job summary

Cache Valley Bank is seeking a Branch Manager in Washington to lead daily branch operations, ensure policy compliance, and supervise staff. The role emphasizes delivering exceptional customer service and maintaining strong customer relationships within the community.

The candidate will oversee teller functions and financial services, coordinate with regional management, and train staff to maintain high ethical standards and professional conduct. Training will be provided.

Qualifications

• Clear, accurate written and verbal communication.
• Excellent customer service skills.
• Experience with cash handling and teller procedures preferred.
• Knowledge of branch operations and account procedures preferred.

Responsibilities

• Assist with direction and administration of branch operations.
• Ensure policies and procedures are followed.
• Act as Branch Manager as necessary.
• Train and supervise branch staff.
• Oversee teller and financial services functions with professional performance.
• Maintain relationships with customers and external contacts.
• Coordinate with area management and personnel.
• Perform related duties as required.

Skills

Customer service

Cash handling

Branch operations

Communication via email/phone

Ethical standards

Banking experience

Opening/Closing accounts

Education

High School Diploma or GED

Job description

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for assisting with the direction and administration of branch operations
• Ensures established policies and procedures are followed
• Acts as Branch Manager as necessary
• Trains, directs and assist in supervising branch staff
• Assumes responsibility for the effective and professional performance of financial services and teller functions
• Establishes and maintains effective and professional business relationships with customers and external contacts
• Effective coordination and communication with area personnel and management
• Responsible for related duties as required or assigned

KNOWLEDGE, SKILLS AND ABILITIES:

• Communicate clearly, accurately and cordially through email and telephone
• Excellent customer service skills
• Good working relations exist with branch personnel
• Cash handling experience required
• Knowledge of teller operations and procedures preferred
• Understanding of bank operations including opening and closing accounts, IRA and certificate procedures preferred
• Detail oriented, accurate and efficient
• Professional appearance, dress and attitude
• One to two years of banking experience preferred
• Maintain the highest ethical standards as defined by Cache Valley Bank’s

vision and values

Applicant must have high school diploma, GED or equivalent. Training will be provided.