Full time

DaMar Staffing Solutions; Town of Granger (NY); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Benefits

Job summary

Granger, United States-based medical facility is seeking a front desk administrative support specialist through Zohorecruit. You will greet residents and guests, answer calls, screen inquiries, and coordinate with staff to ensure smooth daily operations.

You will manage check-in/out, monitor voicemails, handle mail and deliveries, and assist with transportation and basic reporting. The role requires a high school diploma and at least 3 years of office experience, with strong customer service and

Qualifications

• High School diploma; or three to five years related experience and/or training or equivalent combination.
• Minimum of three years of office experience.
• Experience working with the elderly is a plus.
• Intermediate computer skills; including knowledge of Microsoft Office Suite.
• Excellent customer service skills; patience; empathy.
• Must be able to respond to emergencies in a calm manner.
• Hours: M-F 8:30am to 4:30pm.
• Starting pay: $14.00 to $16.00 hourly; competitive health insurance and benefits.

Responsibilities

• Operate telephone switchboard; answer, screen, and forward calls and provide information.
• Check and handle voicemails; including those via email.
• Greet residents and guests; direct or escort to destinations.
• Daily resident check-in/check-out; ensure signing in front desk binder.
• Enter daily safety and falls reports; snow log when applicable.
• Monitor Nurse Call system and respond accordingly.
• Enter transportation and work order requests into the system.
• Sort and deliver mail, internal messages, and packages.
• Reserve private dining area for residents and guests.
• Know emergency call systems and procedures (fire, medical, police).
• Keep supervisor informed of situations for prompt action.
• Refer prospective residents to leasing team.
• Distribute applications to prospective employees.
• Assist with special projects and other duties as assigned.

Skills

Customer service

Empathy

Patience

Calm under pressure

Office administration

Education

High School diploma

Tools

Microsoft Office Suite

Job description

Granger, United States

Client Profile-

Medical facility offering assisted living and memorycare.

Job Summary-

Responsiblefor front line administrative support to residents, visitors and internal andexternal staff and support staff.

Responsibilities

• Operate telephone switchboard to answer, screenand forward calls, provide information and respond to inquiries; take messages.
  
• Check and handle all voicemails (including thosethat come through via email)
  
• Great all residents and guests in a courteousand professional manner; direct or escorts individuals to specific destinations
  
• Daily resident check in/check out; ensureresidents are signing the front desk binder
  
• Enter daily safety and resident falls report;snow log report when applicable
  
• Monitor Nurse Call system and respondaccordingly
  
• Enter transportation and work order request intosystem as needed.
  
• Sort and deliver all mail, internal messages andpackages to residents and staff.
  
• Reserve the private dining area for residentsand guests.
  
• Know emergency call systems and emergencyprocedures (fire, medical, and police)
  
• Keep immediate supervisor fully informed of allsituations or unusual matters of significance coming to his/her attention soprompt action can be taken.
  
• Refer all prospective residents and families toleasing team.
  
• Distribute applications to prospectiveemployees.
  
• Other duties including special projects asassigned.
  

Qualifications

• HighSchool diploma; or three to five years related experience and or training orequivalent combination of education and experience
  
• Minimumof three years of office experience
  
• Experienceworking with the elderly is a plus
  
• Intermediatecomputer skills; including knowledgeable of Microsoft Office Suite
  
• Musthave excellent customer service skills; patience; empathy
  
• Mustbe able to respond to emergencies in a calm manner
  
• Hours:M-F 8:30am to 4:30pm
  
• Startingpay: $14.00 to $16.00 hourly; competitive health insurance and benefits.