Senior Living Front Desk Administrator — Caring, Calm Support

DaMar Staffing Solutions; Town of Granger (NY); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Benefits

Job summary

Granger, United States-based medical facility is seeking a front desk administrative support specialist through Zohorecruit. You will greet residents and guests, answer calls, screen inquiries, and coordinate with staff to ensure smooth daily operations.

You will manage check-in/out, monitor voicemails, handle mail and deliveries, and assist with transportation and basic reporting. The role requires a high school diploma and at least 3 years of office experience, with strong customer service and

Qualifications

• High School diploma; or three to five years related experience and/or training or equivalent combination.
• Minimum of three years of office experience.
• Experience working with the elderly is a plus.
• Intermediate computer skills; including knowledge of Microsoft Office Suite.
• Excellent customer service skills; patience; empathy.
• Must be able to respond to emergencies in a calm manner.
• Hours: M-F 8:30am to 4:30pm.
• Starting pay: $14.00 to $16.00 hourly; competitive health insurance and benefits.

Responsibilities

• Operate telephone switchboard; answer, screen, and forward calls and provide information.
• Check and handle voicemails; including those via email.
• Greet residents and guests; direct or escort to destinations.
• Daily resident check-in/check-out; ensure signing in front desk binder.
• Enter daily safety and falls reports; snow log when applicable.
• Monitor Nurse Call system and respond accordingly.
• Enter transportation and work order requests into the system.
• Sort and deliver mail, internal messages, and packages.
• Reserve private dining area for residents and guests.
• Know emergency call systems and procedures (fire, medical, police).
• Keep supervisor informed of situations for prompt action.
• Refer prospective residents to leasing team.
• Distribute applications to prospective employees.
• Assist with special projects and other duties as assigned.

Skills

Customer service

Empathy

Patience

Calm under pressure

Office administration

Education

High School diploma

Tools

Microsoft Office Suite

Job description

Granger, United States-based medical facility is seeking a front desk administrative support specialist through Zohorecruit. You will greet residents and guests, answer calls, screen inquiries, and coordinate with staff to ensure smooth daily operations.

You will manage check-in/out, monitor voicemails, handle mail and deliveries, and assist with transportation and basic reporting. The role requires a high school diploma and at least 3 years of office experience, with strong customer service and