Full-Service Restaurant Supervisor

SSP Group; New York (NY); On-site; USD 52,000 - 64,000; Full time

Job summary

SSP America is seeking a Shift Supervisor to join our JFK restaurant portfolio. You will work on shift with the team to cultivate a positive and engaging atmosphere, ensure best practices are followed, and hold the team accountable for a safe and clean environment for our guests and staff.

Candidates should have 2+ years of supervision experience in a full-service high-volume restaurant, a food handler's permit, open availability, and the ability to multitask.

Qualifications

• 2+ years of experience supervising a team in a full-service high-volume restaurant.
• Food handler's permit.
• Open work availability.
• Ability to multi-task.
• Strong leadership & communication skills.

Responsibilities

• Oversee day-to-day shift operations with the restaurant team.
• Ensure adherence to best practices and safety standards for guests and staff.
• Coach and motivate team members to deliver high-quality service.
• Maintain a positive and engaging dining atmosphere during shifts.

Skills

Leadership

Communication

Multi-tasking

Tools

Food handler's permit

Job description

Our restaurant portfolio at JFK includes: Dunkin' Donuts, Shake Shack, Five Borough Food Hall, Jacob's Pickles, True Burger, Boulton & Watt, & many more!

Our Shift Supervisors play an important role in the day to day running of the business. You'll work on shift with the team to cultivate a positive and engaging atmosphere, ensure that best practices are being followed, and hold the team accountable for providing a safe and clean environment for our employees and our guests.

Requirements:

• 2+ years of experience supervising a team in a full-service high-volume restaurant
• Food handler's permit
• Open work availability
• Ability to multi-task
• Strong leadership & communication skills!

If you're interested in advancing your restaurant management career, our Shift Supervisor role may be the perfect fit!

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or any other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.

We use Traitify as part of our hiring process for jobs in NYC and certain features may qualify it as an AEDT under NYC Law 144. As part of the hiring process, Traitify provides us with a candidate assessment which is one of the many factors that we review in making interview decisions; there are no cut offs, and all applications are visible to the hiring team. The Traitify tool has been reviewed by an independent auditor and results of the audit may be viewed here: https://tinyurl.com/yc3dwnhp