Full-Service Account Manager

Dutch Farms, Inc.; Hoffman Estates (IL); On-site; USD 40,000 - 60,000; Full time

Job summary

Dutch Farms, Inc. is seeking a Full-Service Account Manager to perform in-store duties at designated grocery locations in Illinois.

The role focuses on stocking, rotating, and displaying company products, maintaining shelf inventory, and providing daily reports to ensure timely deliveries and promotional readiness. Ideal candidates communicate clearly in English, maintain meticulous records, and work well in a team with minimal supervision.

Qualifications

• Customer service oriented, ability to communicate clearly with customers, orally and in writing.
• Excellent attention to detail and accuracy in records.
• Ability to learn each store's backstocking and display methods after training.
• Must be able to push, pull, lift and rotate stock; PDL typically 30–40 lbs, occasional 75 lbs.
• Communicates effectively in English and works well in a diverse team.

Responsibilities

• Performs work in selected grocery stores as directed by the Sales Manager.
• Orders, stocks, and rotates company product displays.
• Provides daily shelf inventory and stores back stock inventory.
• Maintains accurate records of orders and deliveries.
• Tracks stock for promotions and shelf space and reports issues with dated items.

Skills

Customer service

Attention to detail

Record keeping

Teamwork

English proficiency

Physical ability

Job description

Description

Dutch Farms Full Service Account Manager

• Performs work in selected grocery stores as directed by the Sales Manager.
• Orders, stocks, and rotates company product displays.
• Daily reports to work to take a current shelf inventory in the store.
• Keeps inventory of the store's back stock, working the items that are needed to fill the shelf into the store.
• Rotates the stock so that the newest product is the last product purchased.
• Writes order for the store's next delivery, based on current levels of back stock.
• Tracks and orders according to upcoming promotions and display space given by the store.
• Is responsible for items going out of date (shrink) and is required to inform the dairy grocery or store manager when he/she sees a problem with dated items.

Requirements

Qualification/Profile:

• Customer service orientated - Demonstrates ability to communicate orally clearly and positively with customers
• Excellent attention to detail
• Demonstrates ability to generate and maintain accurate and concise written records.
• After training will be able to understand each assigned store's unique method of backstocking and product displays.
• Must be able to push, pull, lift, and rotate. PDL (Physical Demand Limit) generally is at 30–40 lbs with occasional PDL at 75 lbs.
• Communicates (speaks, understands, reads, and writes reports using acceptable format and sentence and paragraph structure) in English.
• Works well in a team environment including the ability to work with a diverse group of people from all aspects of the Dutch Farms business.
• Works with a minimal amount of supervision and is a productive worker.

Dutch Farms/Good Foods is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.