Full-Service Account Manager

Dutch Farms, Inc.; Arlington Heights (IL); On-site; USD 42,000 - 62,000; Full time

Job summary

Dutch Farms, Inc. is seeking a Full Service Account Manager to perform in-store duties across selected grocery stores. You will manage stock, rotate displays, and prepare orders for upcoming deliveries.

Daily shelf inventories and back stock maintenance are required, with attention to product freshness and timely communication with store managers. The role emphasizes strong customer service, accurate record-keeping, and the ability to work independently within a team in a fast-paced retail

Qualifications

• Customer service oriented and able to communicate clearly with customers
• Excellent attention to detail and accurate written records
• Able to learn each store's backstocking and product display methods
• Physical ability to push, pull, lift, and rotate items; PDL 30–40 lbs, occasional 75 lbs
• Fluent English communication; works well in a diverse team
• Able to work with minimal supervision

Responsibilities

• Performs work in selected grocery stores as directed by the Sales Manager
• Orders, stocks, and rotates company product displays
• Take current shelf inventory through daily store visits
• Maintain store back stock and fill shelves as needed
• Rotate stock so newest products are placed last on the shelf
• Write orders for next deliveries based on back stock levels
• Monitor promotions and display space and place orders accordingly
• Report any dated items or shrink to the store manager or dairy/grocery supervisor

Skills

Customer service

Attention to detail

Written records

Store backstocking

Physical strength

English communication

Team player

Self supervision

Job description

Description

Dutch Farms Full Service Account Manager

• Performs work in selected grocery stores as directed by the Sales Manager.
• Orders, stocks, and rotates company product displays.
• Daily reports to work to take a current shelf inventory in the store.
• Keeps inventory of the store's back stock, working the items that are needed to fill the shelf into the store.
• Rotates the stock so that the newest product is the last product purchased.
• Writes order for the store's next delivery, based on current levels of back stock.
• Tracks and orders according to upcoming promotions and display space given by the store.
• Is responsible for items going out of date (shrink) and is required to inform the dairy grocery or store manager when he/she sees a problem with dated items.

Requirements

Qualification/Profile:

• Customer service orientated - Demonstrates ability to communicate orally clearly and positively with customers
• Excellent attention to detail
• Demonstrates ability to generate and maintain accurate and concise written records.
• After training will be able to understand each assigned store's unique method of backstocking and product displays.
• Must be able to push, pull, lift, and rotate. PDL (Physical Demand Limit) generally is at 30–40 lbs with occasional PDL at 75 lbs.
• Communicates (speaks, understands, reads, and writes reports using acceptable format and sentence and paragraph structure) in English.
• Works well in a team environment including the ability to work with a diverse group of people from all aspects of the Dutch Farms business.
• Works with a minimal amount of supervision and is a productive worker.

Dutch Farms/Good Foods is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.