Full-Service Account Manager

Dutch Farms Inc; Madison (WI); On-site; USD 42,000 - 64,000; Full time

Job summary

Dutch Farms Full Service Account Manager in Madison, WI works in grocery stores under the Sales Manager, handling orders, stock, and rotating displays to maximize shelf space. You will prepare store delivery orders, track back stock, monitor promotions, and communicate clearly with store managers.

Requires English proficiency, attention to detail, reliable record-keeping, and teamwork. Daily store visits, accurate reporting, and collaboration with store staff are essential to ensure product

Qualifications

• Customer service oriented with clear oral communication.
• Excellent attention to detail.
• Able to generate and maintain accurate written records.
• Willing to learn each store's backstocking and display methods.
• English language proficiency.

Responsibilities

• Performs work in selected grocery stores as directed by the Sales Manager.
• Orders, stocks, and rotates product displays.
• Prepares daily shelf inventory reports.
• Keeps store back stock inventory and fills shelves.
• Rotates stock so newest product is last purchased.
• Writes orders for next delivery based on back stock.
• Monitors promotions and shelf space.
• Alerts managers about items nearing date or shrink.

Skills

Customer service

Attention to detail

Written records

Teamwork

English communication

Job description

Dutch Farms Full Service Account Manager

• Performs work in selected grocery stores as directed by the Sales Manager.
• Orders, stocks, and rotates company product displays.
• Daily reports to work to take a current shelf inventory in the store.
• Keeps inventory of the store's back stock, working the items that are needed to fill the shelf into the store.
• Rotates the stock so that the newest product is the last product purchased.
• Writes order for the store's next delivery, based on current levels of back stock.
• Tracks and orders according to upcoming promotions and display space given by the store.
• Is responsible for items going out of date (shrink) and is required to inform the dairy grocery or store manager when he/she sees a problem with dated items.

Requirements

• Customer service orientated - Demonstrates ability to communicate orally clearly and positively with customers
• Excellent attention to detail
• Demonstrates ability to generate and maintain accurate and concise written records.
• After training will be able to understand each assigned store's unique method of backstocking and product displays.
• Must be able to push, pull, lift, and rotate. PDL (Physical Demand Limit) generally is at 30-40 lbs with occasional PDL at 75 lbs.
• Communicates (speaks, understands, reads, and writes reports using acceptable format and sentence and paragraph structure) in English.
• Works well in a team environment including the ability to work with a diverse group of people from all aspects of the Dutch Farms business.
• Works with a minimal amount of supervision and is a productive worker.

Dutch Farms/Good Foods is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.