Fulfillment Supervisor - 2nd Shift

SCC Saddle Creek Corporation; Belton (TX); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Benefits package including medical, Hs

Annual bonus eligibility

401(k) match

Vacation and holiday pay

Employee assistance

Tuition reimbursement

Company-paid life insurance

Job summary

Saddle Creek Corporation seeks a Fulfillment Operations Supervisor to lead a 10–12 person team in a Belton, MO warehouse, drive productivity, and ensure safety and quality. The role partners with upper management to achieve operational excellence and exceptional customer service.

The supervisor will coach staff, monitor KPIs, and implement process improvements while maintaining a clean, safe workplace and meeting cost targets.

Qualifications

• 2+ years of previous experience in a leadership role with a track record of implementing and managing change.
• Listening skills and strong abilities to collaborate, communicate, and motivate others to accomplish goals.
• Demonstrated success in problem‑solving and decision‑making to overcome obstacles and maximize opportunities.
• Ability to thrive under pressure in a fast‑paced environment while focusing on exceeding operational goals.
• Strong organization and multi‑tasking skills, agility, and ability to be cross‑trained.
• Tech‑savvy with intermediate proficiency in Microsoft Office and WMS/OMS.
• High school diploma is required.

Responsibilities

• Manage and lead a team of 10–12 hourly associates in a fast-paced warehouse environment.
• Assist the client with the needs and demands of their products.
• Ensure acceptable levels of performance by meeting or exceeding productivity standards and cost control management.
• Ensure exceptional customer service by meeting KPIs (order fill rate accuracy, unannounced inspections, inventory accuracy, etc.).
• Achieve performance goals through KPI monitoring and LEAN principles; participate in process improvement projects.
• Maintain a clean, professional, and safe work environment while meeting corporate safety goals.
• Communicate goals, expectations, areas for improvement, and successes to associates.
• Coach, train, and mentor associates; provide growth opportunities.
• Conduct annual performance reviews.

Skills

Leadership experience

Communication

Problem-solving

Change management

Cross-training

Team motivation

LEAN awareness

Education

High school diploma

Tools

Microsoft Office

WMS/OMS

Job description

Job Title

Fulfillment Operations Supervisor

Location & Shift

Department: Fulfillment Operations | Location: Belton, MO | Shift: Monday - Thursday, 4:00PM – 2:30AM

Overview

The Fulfillment Supervisor leads a team of associates to achieve various goals, including productivity, quality, problem resolution, outstanding customer service, employee relations (motivation and development), and a safe work environment. The Fulfillment Operations Supervisor works closely with upper management to ensure operational excellence and overall facility success.

Responsibilities

• Manage and lead a team of 10–12 hourly associates in a fast‑paced warehouse environment.
• Assist the client with the needs and demands of their products.
• Ensure acceptable levels of performance in the assigned business unit by meeting or exceeding productivity standards and cost control management.
• Ensure exceptional customer service by meeting key performance indicators (order fill rate accuracy, unannounced inspections, inventory accuracy, etc.) in the assigned area of responsibility.
• Achieve performance goals through KPI monitoring, promote LEAN principles, and be actively involved in process improvement projects.
• Lead and maintain a clean, professional, and safe work environment while meeting or exceeding SCLS corporate safety goals.
• Effectively communicate goals, expectations, areas for improvement, and successes to associates.
• Coach, train, and mentor associates, allowing them the opportunity to grow and develop.
• Conduct annual performance reviews.

Qualifications

• 2+ years of previous experience in a leadership role with a track record of implementing and managing change.
• Listening skills and strong abilities to collaborate, communicate, and motivate others to accomplish goals.
• Demonstrated success in problem‑solving and decision‑making to overcome obstacles and maximize opportunities.
• Ability to thrive under pressure in a fast‑paced environment while focusing on exceeding operational goals.
• Strong organization and multi‑tasking skills, agility, and ability to be cross‑trained.
• Tech‑savvy with intermediate proficiency in Microsoft Office and WMS/OMS.
• High school diploma is required.

Preferred Qualifications

• Bachelor’s degree.
• Lean Six Sigma and continuous improvement training and experience.
• Supply chain/logistics experience is a plus, but not required.

Benefits

• Benefits package including medical, dental, vision, HSA, and medical reimbursement.
• Annual bonus eligibility.
• 401(k) match.
• Vacation and holiday pay.
• Employee assistance and identity theft protection.
• Career development and opportunity for internal promotions.
• Tuition reimbursement for further education.
• Company‑paid life insurance and short‑term disability.

Equal Employment Opportunity & Accommodations

Saddle Creek is an Equal Opportunity employer and an affirmative action employer, as required by law. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breastfeeding and related medical conditions), mental or physical disability, medical condition, military and veteran status, or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. Saddle Creek is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability to search and apply for a career opportunity, please send an e‑mail to [e-mail] and let us know your contact information and the nature of your request.