Fulfillment Specialist - Precise Orders, Safety Certified

Lowe's; Decatur (TX); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Lowe's is seeking a dedicated associate to pick, stage, and fulfill customer orders with accuracy and speed. You will operate powered equipment, maintain a safe staging area, and assist customers with product questions, ensuring a high standard of service in a fast-paced home improvement environment.

Responsibilities include inventory accuracy, safety audits, and coordinating with leadership to resolve issues. A strong emphasis on teamwork and customer-first mindset is required for daily success.

Qualifications

• 6 months of experience using a computer to input, access, modify or output information
• 6 months of experience using common retail technology (smartphones/tablets)
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified)

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time; keep staging areas clean, organized, and safe.
• Deliver excellent service by selecting high quality items, validating orders, answering questions, and connecting customers with the right associates.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management; report safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset and strong communication and teamwork skills.

Skills

Basic computer skills

Retail tech experience

Powered equipment certification

Education

High school diploma or GED

Tools

Counterbalance forklift

Order picker

Narrow aisle reach truck

Job description

Lowe's is seeking a dedicated associate to pick, stage, and fulfill customer orders with accuracy and speed. You will operate powered equipment, maintain a safe staging area, and assist customers with product questions, ensuring a high standard of service in a fast-paced home improvement environment.

Responsibilities include inventory accuracy, safety audits, and coordinating with leadership to resolve issues. A strong emphasis on teamwork and customer-first mindset is required for daily success.