Fulfillment Specialist: Forklift Certified & Customer-Focused

Lowe's Companies, Inc.; Petoskey (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Lowe's is hiring for a warehouse fulfillment role in Petoskey, MI. You will pick, stage, and fulfill customer orders, validate items, and assist customers by directing them to the right associates. The job emphasizes safety, teamwork, and accurate use of retail tech and the Orders App.

Qualified applicants have basic computer and mobile device experience, are willing to obtain powered equipment certifications, and can maintain inventory accuracy while delivering friendly service daily.

Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months of Experience using common retail technology, such as smart phones and tablets
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified)

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Customer service

Teamwork

Safety awareness

Communication

Education

High school diploma or GED

Tools

Retail technology (smartphones/tablets)

Job description

Lowe's is hiring for a warehouse fulfillment role in Petoskey, MI. You will pick, stage, and fulfill customer orders, validate items, and assist customers by directing them to the right associates. The job emphasizes safety, teamwork, and accurate use of retail tech and the Orders App.

Qualified applicants have basic computer and mobile device experience, are willing to obtain powered equipment certifications, and can maintain inventory accuracy while delivering friendly service daily.