Fulfillment Specialist: Forklift-Certified & Customer-Focused

Lowe's Companies, Inc.; Kernersville (NC); Hybrid; USD 31,000 - 38,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a warehouse associate in Kernersville, NC to pick, stage, inspect, and fulfill customer orders with accuracy and safety. You will use retail tech to validate orders, maintain staging areas, and connect customers with the right associates when needed.

Responsibilities include operating powered equipment, ensuring inventory accuracy, and performing administrative tasks while upholding safety and quality standards in a fast-paced home improvement environment.

Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months of Experience using common retail technology, such as smart phones and tablets
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Customer service

Teamwork

Computer literacy

Retail technology

Education

High school diploma or GED

Tools

Forklift certification

Order Picker certification

Narrow Aisle Reach Truck certification

Job description

Lowe's Companies, Inc. is seeking a warehouse associate in Kernersville, NC to pick, stage, inspect, and fulfill customer orders with accuracy and safety. You will use retail tech to validate orders, maintain staging areas, and connect customers with the right associates when needed.

Responsibilities include operating powered equipment, ensuring inventory accuracy, and performing administrative tasks while upholding safety and quality standards in a fast-paced home improvement environment.