Fulfillment Specialist: Customer-Driven, Forklift Certified

Lowe's Companies, Inc.; Kannapolis (NC); On-site; USD 30,000 - 37,000; Full time

Job summary

Lowe’s Companies, Inc. in Kannapolis is seeking a warehouse associate to pick, stage, inspect, and fulfill customer orders with accuracy and speed.

You will ensure items meet quality standards and assist customers by directing them to the right associates. You will operate certified powered equipment, uphold safety protocols, maintain inventory accuracy, and collaborate with leadership to address short picks.

Qualifications

• 6 months of computer experience including input/output of information.
• 6 months of using common retail technology such as smartphones or tablets.
• Powered equipment certification required (or must be obtained).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver excellent service by validating orders and connecting customers with associates.
• Operate and maintain powered equipment and follow safety requirements.
• Support inventory accuracy and assist leadership to resolve short picks.
• Complete audits, follow-ups, and locker management while reporting concerns.
• Work with a customer-first mindset and strong teamwork.
• May be assigned other duties to support business needs.

Skills

Computer literacy

Retail tech familiarity

Safety awareness

Education

High school diploma or GED

Tools

Forklift certification

Order picker certification

Narrow-aisle reach truck certification

Job description

Lowe’s Companies, Inc. in Kannapolis is seeking a warehouse associate to pick, stage, inspect, and fulfill customer orders with accuracy and speed.

You will ensure items meet quality standards and assist customers by directing them to the right associates. You will operate certified powered equipment, uphold safety protocols, maintain inventory accuracy, and collaborate with leadership to address short picks.