Forklift-Certified Fulfillment Specialist

Lowe's Home Centers, LLC; Boone (NC); Hybrid; USD 28,000 - 36,000; Full time

Job summary

Lowe's Home Centers, LLC in Boone, NC is seeking a customer-focused fulfillment associate to pick, stage, inspect, and fulfill orders accurately and on time. The role emphasizes safety, quality, and customer satisfaction within staging areas and store floors.

You will operate powered equipment with required certification, validate orders, and connect customers with the right associates. Strong communication and teamwork are essential in a fast-paced retail environment.

Qualifications

• 6 months of experience using a computer to input, access, modify, or output information
• 6 months of experience using common retail technology such as smartphones and tablets
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified)

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or GED

Tools

Orders App

SIMS

Job description

Lowe's Home Centers, LLC in Boone, NC is seeking a customer-focused fulfillment associate to pick, stage, inspect, and fulfill orders accurately and on time. The role emphasizes safety, quality, and customer satisfaction within staging areas and store floors.

You will operate powered equipment with required certification, validate orders, and connect customers with the right associates. Strong communication and teamwork are essential in a fast-paced retail environment.