Fulfillment Specialist — Forklift-Certified & Customer-First

Lowe's; Shawnee (KS); Hybrid; USD 18,000 - 23,000; Full time

Job summary

Lowe's Shawnee distribution and retail sites seek a dedicated team member to pick, stage, inspect, and fulfill customer orders promptly. You will maintain safe staging areas, validate orders, and connect customers with the right associates for guidance.

Role emphasizes using Orders App for inventory accuracy, maintaining SIMS compliance, and operating powered equipment with proper safety training. A strong emphasis on teamwork and customer-first service is required.

Qualifications

• 6 Months of experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months of experience using common retail technology, such as smartphones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer literacy

Retail tech experience

Teamwork

Education

High school diploma or GED

Tools

Forklift certification

Order Picker certification

Narrow Aisle Reach Truck certification

Job description

Lowe's Shawnee distribution and retail sites seek a dedicated team member to pick, stage, inspect, and fulfill customer orders promptly. You will maintain safe staging areas, validate orders, and connect customers with the right associates for guidance.

Role emphasizes using Orders App for inventory accuracy, maintaining SIMS compliance, and operating powered equipment with proper safety training. A strong emphasis on teamwork and customer-first service is required.