Fulfillment Specialist - Forklift Certified & Customer-First

Lowe's; Cleveland (TN); Hybrid; USD 19,000 - 25,000; Full time

Job summary

Lowe’s is hiring a warehouse associate to pick, stage, inspect, and fulfill customer orders with accuracy and timeliness. You will deliver excellent service, validate orders, and connect customers with the right associates as needed.

You will operate powered equipment, maintain SIMS compliance, and support audits, order follow-ups, and locker management while reporting safety concerns promptly. A customer-first mindset and strong teamwork are essential.

Qualifications

• 6 months of experience using a computer (inputting, accessing, modifying information).
• 6 months of experience using common retail technology (smartphones/tablets).
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver excellent service by advising on high quality items, answering questions, and connecting customers with the right associates.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer literacy

Retail technology use

Customer service mindset

Education

High school diploma or GED

Tools

Forklift Certification

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe’s is hiring a warehouse associate to pick, stage, inspect, and fulfill customer orders with accuracy and timeliness. You will deliver excellent service, validate orders, and connect customers with the right associates as needed.

You will operate powered equipment, maintain SIMS compliance, and support audits, order follow-ups, and locker management while reporting safety concerns promptly. A customer-first mindset and strong teamwork are essential.