Fulfillment Specialist - Forklift Certified & Customer-First

Lowe's Companies, Inc.; Cypress (TX); On-site; USD 22,000 - 28,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a on-site associate in Cypress, TX to pick, stage, inspect, and fulfill customer orders while keeping areas clean and safe. You will deliver excellent service, validate orders, and connect customers with the right associates.

You will operate certified powered equipment and support inventory accuracy by using the Orders App, with strict adherence to safety policies and teamwork. This role may include other duties as needed.

Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months of Experience using common retail technology, such as smart phones and tablets
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer literacy

Retail technology experience

Powered equipment certification

Education

High school diploma or GED

Tools

Counterbalance Forklift Certification

Order Picker Certification

Narrow Aisle Reach Truck Certification

Job description

Lowe's Companies, Inc. is seeking a on-site associate in Cypress, TX to pick, stage, inspect, and fulfill customer orders while keeping areas clean and safe. You will deliver excellent service, validate orders, and connect customers with the right associates.

You will operate certified powered equipment and support inventory accuracy by using the Orders App, with strict adherence to safety policies and teamwork. This role may include other duties as needed.