Fulfillment Specialist - Forklift Certified & Customer-Driven

Lowe's; Traverse City (MI); On-site; USD 22,000 - 28,000; Full time

Job summary

Lowe’s in Traverse City, MI is seeking a Fulfillment Associate to pick, stage, and fulfill customer orders accurately and on time. You will use the Orders App, validate orders, and assist customers by connecting them with the right associates.

Responsibilities include operating powered equipment with certification, maintaining safety and inventory accuracy, completing audits, and supporting the team with a customer-first mindset. Some duties may vary by business needs.

Qualifications

• 6 months of experience using a computer (inputting, accessing, modifying, or outputting information)
• 6 months of experience using common retail technology (smartphones/tablets)
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required)

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean and safe.
• Deliver excellent service by selecting quality items, validating orders, answering questions, and connecting customers with the right associates.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and resolving short picks with leadership.
• Complete administrative, maintenance, and readiness tasks such as audits and order follow-ups, reporting safety or theft concerns promptly.
• Achieve daily duties with a customer-first mindset and strong communication and teamwork.
• May be assigned other duties to support business needs.

Skills

Customer service

Teamwork

Safety awareness

Education

High school diploma or GED

Tools

Forklift certification

Job description

Lowe’s in Traverse City, MI is seeking a Fulfillment Associate to pick, stage, and fulfill customer orders accurately and on time. You will use the Orders App, validate orders, and assist customers by connecting them with the right associates.

Responsibilities include operating powered equipment with certification, maintaining safety and inventory accuracy, completing audits, and supporting the team with a customer-first mindset. Some duties may vary by business needs.