Fulfillment Specialist: Forklift Certified & Customer-Driven

Lowe's; Southfield (MI); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Lowe’s in Southfield, MI is seeking a customer-focused associate to pick, stage, and fulfill customer orders with accuracy. You will validate orders, answer questions, and connect customers with the right associates while operating powered equipment safely.

Responsibilities include inventory accuracy, audits, and locker management, with a strong emphasis on teamwork and safety. A basic proficiency with computers and retail tech is preferred.

Qualifications

• 6 months of computer experience and basic data entry.
• 6 months of experience using common retail technology (phones/tablets).
• Certified powered equipment: counterbalance forklift, order picker and narrow aisle reach truck (required; obtain if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver excellent service by guiding customers and connecting them with associates.
• Operate and maintain powered equipment following safety requirements.
• Support inventory accuracy using the Orders App and SIMS compliance.
• Complete administrative tasks, audits, and safety or theft reporting.
• Maintain a customer-first mindset with strong communication and teamwork.
• May be assigned other duties to support the business.

Skills

Computer skills

Retail tech experience

Education

High school diploma or GED

Tools

Powered equipment certs

Job description

Lowe’s in Southfield, MI is seeking a customer-focused associate to pick, stage, and fulfill customer orders with accuracy. You will validate orders, answer questions, and connect customers with the right associates while operating powered equipment safely.

Responsibilities include inventory accuracy, audits, and locker management, with a strong emphasis on teamwork and safety. A basic proficiency with computers and retail tech is preferred.