Fulfillment Specialist — Forklift Certified

Lowe's; Roanoke Rapids (NC); Hybrid; USD 30,000 - 42,000; Full time

Job summary

Lowe's is seeking a Warehouse Associate to pick, stage, and fulfill customer orders with accuracy and care. You will maintain clean, safe staging areas and ensure orders are crafted to customer specs. Strong teamwork and communication are essential for daily success.

Responsibilities include operating powered equipment, validating orders, and maintaining inventory accuracy. A customer-first approach will help connect customers with the right associates and keep operations running smoothly.

Qualifications

• 6 months of experience using a computer and inputting/modifying data.
• 6 months of experience using common retail tech such as smartphones/tablets.
• Certification for powered equipment (Counterbalance forklift, Order picker, Narrow aisle reach truck) required unless already held.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by selecting high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer basics

Retail tech experience

Customer service

Education

High school diploma or GED

Powered equipment certification

Job description

Lowe's is seeking a Warehouse Associate to pick, stage, and fulfill customer orders with accuracy and care. You will maintain clean, safe staging areas and ensure orders are crafted to customer specs. Strong teamwork and communication are essential for daily success.

Responsibilities include operating powered equipment, validating orders, and maintaining inventory accuracy. A customer-first approach will help connect customers with the right associates and keep operations running smoothly.