Fulfillment Specialist — Forklift Certified

Lowe's Companies, Inc.; Toledo (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

Lowe's Companies, Inc. is hiring for a role at our Toledo, OH location focused on accurate order fulfillment and excellent customer service. The role involves picking, staging, inspecting, and fulfilling customer orders, while maintaining clean and safe work areas.

You will operate certified equipment and support inventory accuracy, using the Orders App and coordinating with leadership on short picks. The ideal candidate has basic computer skills, familiarity with retail tech, and a willingness

Qualifications

• Basic computer skills for inputting and accessing information.
• Experience with retail tech such as smartphones and tablets.
• Certification to operate powered equipment (forklift, order picker, reach truck) is required.
• High school diploma or GED preferred.
• Retail or customer service experience is beneficial.
• Experience in home improvement or hardware retail is a plus.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer experience

Retail tech experience

Powered equipment certification

Education

High school diploma or GED

Tools

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe's Companies, Inc. is hiring for a role at our Toledo, OH location focused on accurate order fulfillment and excellent customer service. The role involves picking, staging, inspecting, and fulfilling customer orders, while maintaining clean and safe work areas.

You will operate certified equipment and support inventory accuracy, using the Orders App and coordinating with leadership on short picks. The ideal candidate has basic computer skills, familiarity with retail tech, and a willingness