Fulfillment Specialist - Forklift Certified

Lowe's Companies, Inc.; Marion (OH); On-site; USD 18,000 - 25,000; Full time

Job summary

Lowe’s Companies, Inc. is hiring in Marion, OH for a role focused on order fulfillment and customer service in a retail environment. You will pick, stage, inspect, and fulfill customer orders while maintaining clean, safe staging areas and supporting inventory accuracy.

The position requires basic computer use, familiarity with retail technology, and powered equipment certification. A high school diploma or GED is preferred, with a customer-first approach and teamwork emphasized.

Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months of Experience using common retail technology, such as smart phones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.

Skills

Customer service

Communication

Teamwork

Safety awareness

Education

High school diploma or GED

Tools

Orders App

SIMS compliance

Mobile devices

Job description

Lowe’s Companies, Inc. is hiring in Marion, OH for a role focused on order fulfillment and customer service in a retail environment. You will pick, stage, inspect, and fulfill customer orders while maintaining clean, safe staging areas and supporting inventory accuracy.

The position requires basic computer use, familiarity with retail technology, and powered equipment certification. A high school diploma or GED is preferred, with a customer-first approach and teamwork emphasized.