Fulfillment Specialist — Certified Forklift Operator

Lowe's; Smithfield (NC); Hybrid; USD 31,000 - 42,000; Full time

Job summary

Lowe's is seeking a motivated associate to pick, stage, and fulfill customer orders with accuracy and safety in a fast-paced store environment.

You will use Orders App for inventory, validate orders, and connect customers with the right associates. Prior forklift certification or willingness to obtain it is required; you will help maintain cleanliness and safety in staging areas and contribute to team performance.

Qualifications

• 6 months of experience using a computer
• 6 months of experience using common retail technology (smartphones/tablets)
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified)

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and resolving short picks with leadership.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management; report safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset and strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer basics

Retail tech usage

Forklift certification

Education

High School Diploma or GED

Job description

Lowe's is seeking a motivated associate to pick, stage, and fulfill customer orders with accuracy and safety in a fast-paced store environment.

You will use Orders App for inventory, validate orders, and connect customers with the right associates. Prior forklift certification or willingness to obtain it is required; you will help maintain cleanliness and safety in staging areas and contribute to team performance.