Fulfillment Specialist: Forklift Certified & Customer-Focused

Lowe's Companies, Inc.; Banner Elk (NC); On-site; USD 21,000 - 23,000; Full time

Job summary

Lowe's Companies, Inc. in Banner Elk, NC is hiring a Warehouse Associate to pick, stage, inspect, and fulfill customer orders accurately, keeping staging areas clean and safe while delivering excellent service.

You will operate powered equipment (forklift, order picker, narrow aisle reach truck), maintain SIMS compliance, use the Orders App, and assist leadership to resolve short picks. Strong teamwork and a customer‑first mindset are essential; other duties may be assigned.

Qualifications

• Customer service and teamwork are essential for supporting store operations.
• Strong communication and problem solving to assist customers.
• Proficient with basic computer and mobile devices.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by assisting customers, verifying orders, and directing them to the right associates.
• Operate and maintain powered equipment certification and follow safety requirements.
• Support inventory accuracy by using the Orders App and SIMS, and coordinate with leadership to resolve short picks.
• Complete administrative and readiness tasks, conduct audits, and report safety or theft concerns promptly.
• Maintain a customer-first mindset with strong communication and teamwork.
• May be assigned other duties to support business needs.

Skills

Customer service

Teamwork

Communication

Education

High school diploma or GED

Tools

Orders App

SIMS

Counterbalance Forklift

Order Picker

Narrow Aisle Reach Truck

Job description

Lowe's Companies, Inc. in Banner Elk, NC is hiring a Warehouse Associate to pick, stage, inspect, and fulfill customer orders accurately, keeping staging areas clean and safe while delivering excellent service.

You will operate powered equipment (forklift, order picker, narrow aisle reach truck), maintain SIMS compliance, use the Orders App, and assist leadership to resolve short picks. Strong teamwork and a customer‑first mindset are essential; other duties may be assigned.