Fulfillment Associate: Forklift Certified & Customer-Driven

Lowe's Companies, Inc.; Mayodan (NC); Hybrid; USD 19,000 - 29,000; Full time

Job summary

Lowe’s Companies, Inc. in North Carolina is hiring a Warehouse Associate to pick, stage, inspect, and fulfill customer orders accurately and on time. You will keep staging areas clean, organized, and safe while using the Orders App to support inventory accuracy.

The role requires certification for powered equipment and the ability to work with a team, communicate effectively, and follow safety procedures. A high school diploma or equivalent is preferred, with prior retail or home improvement

Qualifications

• 6 Months of Experience using a computer.
• 6 Months of Experience using common retail technology (smartphones/tablets).
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).
• High school diploma or GED preferred.
• 6 Months of Retail experience preferred.
• 6 Months of experience in customer service or product fulfillment in home improvement or hardware retail.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean and safe.
• Deliver excellent service by selecting high quality items, validating orders, answering questions, and connecting customers with the right associates.
• Operate and maintain certification for powered equipment and follow safety requirements.
• Support inventory accuracy using the Orders App and SIMS, partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits and locker management, reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset and strong teamwork.
• May be assigned other duties to support business needs.

Skills

Customer service

Teamwork

Safety awareness

Communication

Education

High school diploma or GED

Tools

Orders App

SIMS

Job description

Lowe’s Companies, Inc. in North Carolina is hiring a Warehouse Associate to pick, stage, inspect, and fulfill customer orders accurately and on time. You will keep staging areas clean, organized, and safe while using the Orders App to support inventory accuracy.

The role requires certification for powered equipment and the ability to work with a team, communicate effectively, and follow safety procedures. A high school diploma or equivalent is preferred, with prior retail or home improvement