Fulfillment Specialist: Certified Forklift & Customer Focus

Lowe's Companies, Inc.; Fern Park (FL); On-site; USD 29,000 - 36,000; Full time

Job summary

Lowe's Companies, Inc. is hiring for roles involving picking, staging, inspecting, and fulfilling customer orders with a focus on accuracy and timeliness. The position requires using retail tech and maintaining safety standards.

Selected candidates will operate powered equipment, perform inventory checks, and collaborate with leadership to address short picks while upholding a strong customer-first approach.

Qualifications

• 6+ months of experience using a computer or handheld device to input, access, modify, or output information.
• 6+ months of experience using common retail technology, such as smartphones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver excellent service by selecting high quality items, validating orders, and answering questions.
• Operate and maintain powered equipment certification and follow safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer basics

Retail tech familiarity

Education

High school diploma or GED

Tools

Forklift certification

Job description

Lowe's Companies, Inc. is hiring for roles involving picking, staging, inspecting, and fulfilling customer orders with a focus on accuracy and timeliness. The position requires using retail tech and maintaining safety standards.

Selected candidates will operate powered equipment, perform inventory checks, and collaborate with leadership to address short picks while upholding a strong customer-first approach.