Fulfillment Specialist: Accurate Orders & Safe Lifts

Lowe's; Overland Park (KS); On-site; USD 21,000 - 26,000; Part time

Job summary

Lowe's in Overland Park, KS is hiring a Customer Service / Fulfillment Associate to pick, stage, and fulfill customer orders with accuracy and safety.

You will assist customers, answer questions, operate powered equipment, and help maintain inventory while collaborating with teammates to deliver outstanding service.

This role requires basic computer skills, familiarity with retail tech, and certification for forklifts and related equipment.

Qualifications

• 6 months of experience using a computer to input, access, modify, or output information.
• 6 months of experience using common retail technology such as smartphones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer use

Retail tech experience

Education

High school diploma or GED

Tools

Forklift/Order picker certs

Job description

Lowe's in Overland Park, KS is hiring a Customer Service / Fulfillment Associate to pick, stage, and fulfill customer orders with accuracy and safety.

You will assist customers, answer questions, operate powered equipment, and help maintain inventory while collaborating with teammates to deliver outstanding service.

This role requires basic computer skills, familiarity with retail tech, and certification for forklifts and related equipment.