Fulfillment Specialist

BTC Inc; Nashville (TN); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Unlimited Vacation

Company MacBook

Health, Dental, and Vision

Remote First / Your Schedule

100% Paid Life Insurance and Disable 2

Job summary

BTC Inc. is seeking a Fulfillment Specialist to own day-to-day shipping and receiving at our Nashville HQ. You will ensure inbound inventory is checked in correctly, outbound orders ship on time, and the warehouse remains organized, safe, and ready for peak periods.

This on-site Nashville role focuses on accurate fulfillment, receiving, inventory accuracy, and cross-functional coordination with Ops and Customer Support. The position includes light office tasks as needed.

Qualifications

• 1+ years in warehouse, fulfillment, shipping/receiving, or inventory role.
• Strong attention to detail — accurate picks, labels, counts, and documentation.
• Able to lift up to ~50 lbs, stand long periods, and work in a fast-moving environment.
• Comfortable using basic software for shipping/inventory workflows (ShipStation, Shopify, or similar).
• Reliability, ownership, and proactive communication when blocked or off-track.
• Nice-to-have: process improvement mindset for warehouse organization and SOPs.

Responsibilities

• Pick, pack, and ship outbound orders with high accuracy and meet daily carrier cutoffs.
• Receive inbound shipments, verify counts/condition, and escalate discrepancies.
• Maintain clean, accurate inventory locations and counts; support cycle counts.
• Pack items to prevent damage during transit with appropriate materials.
• Keep warehouse and staging areas organized, labeled, and safe to work in.
• Maintain inbound/outbound notes and exception logs for quick resolution.
• Coordinate with Ops / Customer Support when shipments, returns, or inventory issues impact customers.
• Light office support at the Nashville HQ when needed.

Skills

Warehouse experience

Attention to detail

Reliability

Independence

Tools

ShipStation

Shopify

Job description

The Role

You’ll be joining the Office team supporting Bitcoin Magazine and BTC Inc. from our Nashville HQ. Our warehouse and office operations are the “last mile” that ensures magazines, merch, and business-critical shipments arrive accurately and on time — especially during peak fulfillment windows (e.g., Black Friday / holiday season) and major product drops.

We’re looking for a Fulfillment Specialist who can own day-to-day shipping and receiving execution with a high bar for accuracy, reliability, and proactive communication. You’ll be the person making sure inbound inventory is checked in correctly, outbound orders leave on schedule, and the warehouse stays organized, safe, and ready for what’s next.

This is an on-site Nashville role.

The Work

• Shipping & fulfillment execution: Pick, pack, and ship outbound orders with high accuracy (correct SKU/quantity/labels) and meet daily carrier cutoffs.
• Receiving & unloading: Receive inbound shipments, verify counts/condition against packing slips, and escalate any discrepancies (missing/damaged/incorrect items).
• Inventory accuracy: Maintain clean, accurate inventory locations and counts; support cycle counts and basic reconciliation.
• Packing quality: Pack items to prevent damage in transit using appropriate materials and standards.
• Warehouse organization & cleanliness: Keep the warehouse and staging areas organized, clearly labeled, and safe to work in; maintain a “ready to ship” environment.
• Documentation: Maintain clear inbound/outbound notes and exception logs so issues don’t get lost and can be resolved quickly.
• Cross-functional communication: Coordinate with Ops / Customer Support when shipments, returns, or inventory issues impact customers.
• Light office / HQ support (as needed): Help with basic office support tasks at the Nashville HQ when it supports operational throughout.

Your Experience

• Fulfillment / warehouse experience: 1+ years in a warehouse, fulfillment, shipping/receiving, or inventory role (or equivalent hands-on experience).
• Accuracy-first operator: Strong attention to detail — consistent correct picks, labels, counts, and documentation are non‑negotiable.
• Comfortable with physical work: Able to lift and move boxes (up to ~50 lbs), stand for long periods, and work in a fast-moving environment.
• Tool fluency: Comfortable using basic software for shipping/inventory workflows (bonus if you’ve used ShipStation, Shopify, or similar tools).
• Reliability & ownership: Punctual, dependable, and able to work independently while communicating proactively when something is blocked or off-track.
• Process improvement mindset (nice-to-have): Interest or experience improving warehouse organization, inventory control, labeling, and SOPs.

Additional Benefits

In addition to working on a meaningful mission in a challenging environment, we also provide the following:

• Unlimited Vacation
• Company MacBook
• Health, Dental, and Vision
• Remote First / Your Schedule
• 100% Paid Life Insurance and Disability
• Work alongside a talented, fast-paced team solving complex problems
• The opportunity to connect and network with the Bitcoin industry and leaders in the space