Fulfillment Specialist

Clear Destination Inc.; Blue Ash, Northern (OH, KY); Hybrid; USD 57,308,000 - 60,174,000; Full time

Benefits offered by this job

Healthcare, Dental, Vision Insurance

Short-term and long-term disability

401k with discretionary company match

16 days PTO + 9 holidays + 3 floating

Job summary

Clear Destination Inc. in Blue Ash, OH is seeking a Fulfillment Control Specialist to safeguard inventory accuracy and ensure correct order fulfillment through cycle counts, audits, and reconciliations.

You will support picking, packing, staging, and shipping while upholding quality standards and safety guidelines. The role requires 1+ year of supervisory or lead experience in a warehouse setting, knowledge of WMS and RF scanners, and strong attention to detail.

Qualifications

• High School Diploma or equivalent.
• 1+ years of supervisory or lead experience in a fulfillment, warehouse, or distribution environment.
• Familiarity with WMS and RF scanning technology.
• Experience tracking and managing KPIs such as productivity, accuracy, and labor utilization.
• Experience working during peak seasons, overtime periods, or extended shifts.
• Understanding of picking, packing, shipping, and receiving processes.
• Familiarity with inventory control principles and accuracy standards.
• Basic math skills.
• Basic Excel knowledge.
• Able to communicate effectively and meet deadlines.

Responsibilities

• Monitor and control inventory accuracy through regular cycle counts, audits, and reconciliation of discrepancies.
• Audit inbound receipts to ensure quantities, product identification, and condition match purchase orders and documentation.
• Validate outbound orders for accuracy prior to shipment, ensuring correct items, quantities, and packaging.
• Investigate and resolve inventory variances, shortages, overages, and fulfillment errors; document findings and corrective actions.
• Support warehouse fulfillment operations, including picking, packing, staging, and shipping.
• Ensure adherence to established warehouse procedures, quality standards, and safety guidelines.
• Identify trends or recurring issues related to inventory or fulfillment accuracy and recommend process improvements.

Skills

Supervisory experience

WMS

RF scanning

KPIs

Overtime

Picking & Packing

Inventory control

Excel basics

Communication

Organization

Stress management

Reliability

Problem solving

Education

High School Diploma or equivalent

Tools

WMS

RF scanners

Job description

Purpose of the Job

The Fulfillment Control Specialist is responsible for maintaining inventory accuracy and operational integrity within the warehouse by monitoring, auditing, and supporting inbound and outbound fulfillment activities. This role focuses on inventory control, order verification, and process compliance while also assisting with day‑to‑day warehouse fulfillment tasks as needed to ensure timely and accurate order execution. The Fulfillment Control Specialist serves as a critical quality checkpoint between inventory management and fulfillment operations.

This position will be based in our Blue Ash, OH Warehouse 5 days per week. Work is generally performed during standard business hours, 7am through 3:30 PM Monday through Friday. Employee must be flexible and available to work overtime and weekend hours when necessary.

Key Responsibilities

• Monitor and control inventory accuracy through regular cycle counts, audits, and reconciliation of discrepancies.
• Audit inbound receipts to ensure quantities, product identification, and condition match purchase orders and documentation.
• Validate outbound orders for accuracy prior to shipment, ensuring correct items, quantities, and packaging.
• Investigate and resolve inventory variances, shortages, overages, and fulfillment errors; document findings and corrective actions.
• Support warehouse fulfillment operations, including picking, packing, staging, and shipping.
• Ensure adherence to established warehouse procedures, quality standards, and safety guidelines.
• Identify trends or recurring issues related to inventory or fulfillment accuracy and recommend process improvements.

Knowledge, Skills + Experience

• High School Diploma or equivalent
• 1+ years of supervisory or lead experience in a fulfillment, warehouse, or distribution environment
• Familiarity with warehouse management systems (WMS) and RF scanning technology
• Experience tracking and managing KPIs such as productivity, accuracy, and labor utilization
• Experience working during peak seasons, overtime periods, or extended shifts
• Understanding of picking, packing, shipping, and receiving processes
• Familiarity with inventory control principles and accuracy standards
• Basic math skills
• Basic Excel Knowledge
• Able to communicate effectively
• Able to organize work, plan, and meet schedules and deadlines
• Able to perform under pressure and manage stress
• Reliable, punctual, and rarely absent
• Able to generate new ideas, take corrective action, or make improvements; self-motivated
• Strong attention to detail and problem-solving skills.
• Experience using RF scanners, handheld devices, or label systems
• Strong conflict resolution and problem-solving abilities
• Required to frequently stand and/or walk for extended periods
• Required to occasionally lift/move objects more than 50 lbs.
• Required to have the visual, hearing and learning capabilities sufficient to perform all functions defined above

Company Benefits

• Healthcare, Dental, Vision Insurance.
• Short-term and long-term disability coverage.
• 401k with discretionary company match.
• 16 days of PTO with 9 company holidays + 3 floating holidays.

The US base hourly rate for this position is $20.00 to $21.00 hourly. Actual compensation packages are based on a variety of factors that are unique to each candidate, including skill set, experience, education, certifications and work location. This range may be different in other locations due to differences in the cost of labor.

The total compensation package for this position may also include annual performance bonus targets, benefits and/or other applicable incentives in addition to base salary.