Fulfillment Site Leader: Drive Operations Excellence

Stord-Warehous; Hebron Estates (KY); On-site; USD 90,000 - 120,000; Full time

Job summary

Stord is seeking a Site Leader to oversee day-to-day operations in a fast-paced warehouse environment. You will manage supervisors and hourly staff, implement scalable processes, and drive operational excellence to meet business objectives.

Requirements include a Bachelor's in a related field, 5–7 years of leadership experience in warehousing, and strong people management, budget, and KPI skills. This role is based at our Kentucky facility and emphasizes safety, service, and cost control.

Qualifications

• 5-7 years of leadership experience in a warehouse or distribution environment; at least 4 years in supervisory roles.

Responsibilities

• Manage multiple supervisors and hourly associates across one or more warehouses (30,000–600,000 square feet).
• Plan, monitor and adjust staffing schedules to meet operational demands and budgets.
• Oversee inbound/outbound loading, unloading and warehouse organization with inventory accuracy.
• Maintain productivity, customer service and safety standards daily.
• Provide coaching, mentoring and career development; conduct performance reviews.
• Manage revenue and expenses against budget; track KPIs.
• Communicate objectives, policies, safety practices and programs to staff.
• Assist in delivering the facility-wide operational budget and labor planning.
• Develop peak-season strategies and collaborate with Warehouse Excellence team to ensure great customer experience.

Skills

Leadership experience

Supervisory experience

Staffing planning

Customer service

KPI management

Data analysis

Change management

Report writing

Communication

Education

Bachelor's degree in Supply Chain Management

Tools

Warehouse Management System (WMS)

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Stord is seeking a Site Leader to oversee day-to-day operations in a fast-paced warehouse environment. You will manage supervisors and hourly staff, implement scalable processes, and drive operational excellence to meet business objectives.

Requirements include a Bachelor's in a related field, 5–7 years of leadership experience in warehousing, and strong people management, budget, and KPI skills. This role is based at our Kentucky facility and emphasizes safety, service, and cost control.